I work at an AT&T store and have to deal with iPhone issues all the time. One time a woman walks in with her iPhone all pissed off and says, “You sold me a defective iPhone! I can barely hear the other person on this damn f**king thing! I want a new one NOW!”. Taking one look at the phone I told the lady that I could fix it for her, but she doubted me and said that she didn’t want a “fixed yet defective iPhone you dumb a-hole”. I proceeded to take off the screen film that comes on new iPhones which covers the mic as well and told her to try it now. She turned red faster than Santa with a bottle of whiskey.